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TOOLS AND DATABASE SUPPORT ANALYST
De: Pantheon Tecnologias do Brasil Ltda Local: Paraná ID: 200 Tipo: Full-Time
0
candidatos
Fluent English;
Activities: Responsible for implementing changes to hardware and software asset management tools, processes and databases to accommodate new/changing Asset Management business requirements. Respond to service requests and inquires from EMIT personnel in the effective use of Software Services tools and processes where automated feeds from external sources are required, perform analysis and provide technical expertise to establish and maintain the interfaces. Support the administrative and control requirements of access to the Asset Management tools (Asset Center, Gator, IS Catalog, CRS, S&C Repository etc). Serve as participant on project teams which expand/change the scope of services. Conduct technical reviews of tools assessing the impact and maintaining system integrity with proposed technology changes. Serve as liaison with global customers in promoting “best in class” asset management tools usage and assist customers with training needs.
Technical Requirements:
• Microsoft Office Suite;
• BMC Software - Remedy PMTS/CMTS;
• HP - AssetCenter, Connect it;
• Microsoft Active Directory;
• Internal Applications - Gator, IS Catalog, Consulting Request System, XME Tracking, Webbar, Genesis, eRequest, SAMP;
• Computer science knowledge.
Activities: Responsible for implementing changes to hardware and software asset management tools, processes and databases to accommodate new/changing Asset Management business requirements. Respond to service requests and inquires from EMIT personnel in the effective use of Software Services tools and processes where automated feeds from external sources are required, perform analysis and provide technical expertise to establish and maintain the interfaces. Support the administrative and control requirements of access to the Asset Management tools (Asset Center, Gator, IS Catalog, CRS, S&C Repository etc). Serve as participant on project teams which expand/change the scope of services. Conduct technical reviews of tools assessing the impact and maintaining system integrity with proposed technology changes. Serve as liaison with global customers in promoting “best in class” asset management tools usage and assist customers with training needs.
Technical Requirements:
• Microsoft Office Suite;
• BMC Software - Remedy PMTS/CMTS;
• HP - AssetCenter, Connect it;
• Microsoft Active Directory;
• Internal Applications - Gator, IS Catalog, Consulting Request System, XME Tracking, Webbar, Genesis, eRequest, SAMP;
• Computer science knowledge.
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Publicado a 24-11-2010Visualizada: 820 vezes





